---
title: Configuring a (new) seating plan
slug: en/configuring-a-new-seating-plan
createdAt: 2024-09-02T10:14:52.094Z
---

*How do I add a new seating plan in ticketmatic and configure it?*

Ticketmatic supports selling tickets for seated events. Buyers have the option to automatically buy the best available seat or to select the seats they want. In order to setup a seated event, you have to create a seating plan and link it to the event. Seating plans can be reused for many events.

Seating plans are managed in the Seating plans module in the Settings app.

***

:::BlockQuote
ℹ️ **Hint:** To add a seating plan in ticketmatic, you first need an SVG file of the seating plan. Click [Generate an SVG for seating plan](#) for instructions on creating that SVG file.
:::

Navigate to **Settings → Seating plans** and click **Add**. Enter a name and select the correct SVG file.

![Upload SVG for seating plan](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/_9yX2DMgCtYc97D6KlgNo_image.png)

ticketmatic will now verify that your SVG file meets all requirements for use as a seating plan.

:::BlockQuote
⚠️ **Warning:** At this stage, carefully check that the total **number of seats** in the venue is correct.
:::

![Check total seats](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/uQsMkmLlRznxrJLDGGF7f_image.png)

Now you can prepare the seating plan for use.

## Assign row & seat numbers

Click the **Assign row** button:

![Assign row button](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/WqkzfDuQGOvPWeMfidmJe_image.png)

*Example: configure row 1 with 14 seats*

Enter **1** as row name and **1‑14** in the Expression field. Use increment **1** for consecutive numbering. For odd/even seat numbering only, use increment **2**.

Seat numbers will appear in blue, combining row and seat (e.g., row 1 seat 14 → 114). Then click the blue **Continue** button.

![Seat numbering preview](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/sbyb32vxhRptlw04Kv9rF_image.png)

Now assign numbers to seats by clicking each seat, starting from seat 1. If the row is straight, click the first seat, hold **Shift**, and click the last seat to assign the entire row at once.

![Shift-click to assign row](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/xpKtNQE_76yxxJco6wLjB_image.png)

Blue lines connecting seats indicate they form a single row. Assign seats to each row. If a row is interrupted (e.g., by a step or technical area), assign each section separately.

![Split row section 1](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/1lPGh-uKjwPLJeLQgpdE3_image.png)

![Split row section 2](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/17pNQORC9NUDz88cov-xe_image.png)

🚫 If you assign all seats in one go, they become linked—even across large gaps—so seat 6 and seat 12 could be treated as adjacent when they aren’t.

![Incorrect row linking example](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/MffoBnKOGTR4RBUWWuIIq_image.png)

For left-odd and right-even numbering, enter the following expression/increment:

![Odd-even numbering example](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/dDz6exFYFoezG8EycH0E__image.png)

**Example expressions:**

- `1-9` inc 1 → 1,2,3,4,5,6,7,8,9
- `1-9` inc 2 → 1,3,5,7,9
- `A-D` inc 1 → A,B,C,D
- `1-9,10-2` inc 2 → 1,3,5,7,9,10,8,6,4,2
- `1-3,6,9,11-13` inc 1 → 1,2,3,6,9,11,12,13

Once seat numbering is correct, click **Save** in the top right.

![Save seat numbering](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/8G9XoFk9kdue4454NXvB3_image.png)

:::BlockQuote
ℹ️ **Hint:** Made a mistake? Click the row you want to adjust, choose **Remove row numbers**, and start over.
:::

## Categories (Ranks)

Click **Ranks** on the right to assign categories to seats. The left panel shows available ranks and assigned seat counts. By default, all seats are assigned to the **highest rank**.

![Assign seat ranks](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/zGwxMYht9ndDpKh7p381x_image.png)

Select a rank in the menu, then use the **brush tool** to apply it to seats. Seats will change to the rank’s color. Click **Save** when done.

:::BlockQuote
ℹ️ **Hint:** To add new ranks, first create them in **Settings → Ranks**
:::

![New rank setup](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/1Lg52SUWcQAxCUxKuSheE_image.png)

:::BlockQuote
ℹ️ **Info:** Ranks let you assign different ticket prices to different areas. You can still adjust ranks later for individual events: [Adjusting seat categories for a numbered event](#)
:::

## Priorities

Priorities help assign the best seats during sales. Use the brush to select seats and then click **Set priorities for selected seats**.

![Select seat priorities](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/S0LlXti4JnIce5kBWOAF2_image.png)

A color overlay indicates priority: green is highest, red is lowest. Adjust with your cursor.

![Priority color map](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/ZApK-2UfF07vyfYWCS471_schermafbeelding-2024-10-25-om-104010.png)

Use the slider below to set the priority threshold.

![Priority slider](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/Y8QuppkC8QCWytN6uSVwL_image.png)

Once priorities are set, click **Finish** to confirm.

## Seat descriptions

Seat descriptions determine how customers see their seats on tickets.

You can set a single description for all seats or distinct descriptions per zone (e.g., balcony or entrance).

![Seat descriptions setup](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/VJIJZZW-kcJO2UgE25Dyq_image.png)

To differentiate certain seat descriptions, create a template via **Add seat description template**.

![Seat description template](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/_VmKuvAIBw7MG7802_FBi_schermafbeelding-2024-10-25-om-104338.png)

Once templates are created, select one and brush it onto seats—they will adopt the template’s color.

![Apply seat description](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/kEKBb74MJkoXo2cZC-hZy_image.png)

:::BlockQuote
ℹ️ **Info:** You can still edit seat descriptions after publishing—the changes will appear in all events linked to this seating plan.
:::

## Block templates

Add block templates for elements like obstructed views—useful for different event setups.

:::BlockQuote
ℹ️ **Info:** Block templates allow reusing the same seating plan for different configurations.
:::

To add a block template, select **Block templates** and click **Add template**.

![Add block template](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/m54Xo9FCL1ncnsu40wSNe_image.png)

Choose a block type in the bottom left.

:::BlockQuote
ℹ️ **Hint:** Want a block type not listed? First add it via Settings → Blocks: [Managing locked tickets](#)
:::

![Select block type](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/e_0TtjtE1pntJdTrIAahU_image.png)

Use the brush to apply the block. Click **Save** when done.

The seating plan is now ready. Click **Publish** to make it active.

## Properties (optional)

Properties let you assign seat-level attributes—like “entrance A” or a time slot, helping guide entry.

To use them on tickets, contact support for setup. Once enabled, follow these steps:

Select **Properties**, then click **Add property**.

![Add property panel](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/o2rcFaegHoHOJudjinwOO_image.png)

Enter a **name** and lowercase **key** (preferably matching the name).

Under **Values**, enter each variant, click ➕ after each, then add the next.

![Enter property values](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/nO7NSLY_pcbHPFq6_O1KJ_image.png)

Once all values are entered, click **Create**.

Use the brush to assign properties to seats.

![Apply properties to seats](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/yQoStmh6MTcp6u1N1S5YN_image.png)