---
title: Finding a deleted order
slug: en/finding-a-deleted-order
docTags: 
createdAt: 2024-05-07T11:39:49.964Z
---

*How can I retrieve a deleted order?*

***

In some cases, an order can be automatically deleted, for example due to late payments. These orders will no longer appear in the list view. If you still want to view the content or log of such an order, you can do so using the **order number**. This number can usually be found in the emails sent to the customer.

Then go to **Orders → Actions → Show order log.**

![](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/AjhVcmlGN2rTt6EpNQIXG_schermafbeelding-2025-07-18-om-143627.png)

In the next screen, enter the **order number** of the deleted order.

![](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/j42bdBRJhuHhvgwfhZUK1_schermafbeelding-2025-07-18-om-143710.png)

The order log gives an overview of all actions and events that occurred for that order. The last action will indicate that the order was deleted. If you want to see which tickets were included, you can find that information in one of the earlier log entries.