---
title: How can I check if my scanner is connected to the internet?
slug: en/how-can-i-check-if-my-scanner-is-connected-to-the-internet
createdAt: 2024-09-02T13:25:16.819Z
---

When the scanner is connected to Wi-Fi or mobile internet, you can see this in the top right corner of the screen.

If the connection is active, the message **In sync** will be displayed there.

::Image[]{src="https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/SCmhxp9RER-8OCujHoOVM_image.png" size="80" width="1075" height="1235" position="center" showCaption="false"}

If the scanner has been without a connection for more than 1 minute and cannot synchronize with Ticketmatic, the time of the last synchronization will be shown instead.

![](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/WBDenKvGpxRFfT8wV0SpW_image.png)