---
title: Orders
slug: en/orders
createdAt: 2025-05-27T14:23:24.204Z
---

[Can you forward Smart Secure Tickets?](docId\:OO5vEtuHxauzqMs4jy9lx)

[I can’t find a (paid) order in ticketmatic](docId\:CjkxSk7TxWo9pRuTgNpcX) 

[When does Mollie automatically refund a bank transfer?](docId\:sMLbtge1EEtTZ87HmdVRN) 

[What does the delivery status Delivery started mean?](docId:2rEP_BhniuTNeodQiqygH) 

[How do I take over an unconfirmed order?](docId\:BLQeM9jmtlI9vr6gtKjqm)

[What to do if you can no longer print?](docId:_YV3q8I-7QJDqPXp2415l) 

[How to automatically send tickets after modifying an order with an additional payment?](docId\:FFnDpGhW4kIAxYi7Ygsfb) 

[Why do some customers not receive their tickets by email?](docId\:mwWP9Nb16pCetUtzBzWSx)