---
title: Resetting the Print Client
slug: en/resetting-the-print-client
createdAt: 2024-09-02T09:22:44.899Z
---

*How can I reset the print client when it shows “No print client found” even though it is installed?*

***

Sometimes it happens that the print client no longer seems to work, even though it is already installed.

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# Step 1 – Stop and start the print client

Type chrome://extensions in the address bar of your browser.

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You will now find the Ticketmatic browser extension on this page.

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Turn it off by clicking the on/off switch.

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Wait 5 seconds and then turn it back on by clicking the switch again.

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# Step 2 – Refresh the Printer settings page

Go to **Settings --> Printers** in Ticketmatic.

Refresh the page. You can do this in two ways:

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If everything goes well, the printer configuration page should appear again.

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