Documentation Ticketmatic
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Products, vouchers and bundles
Setting up a voucher
how can i set up a voucher with a unique code? vouchers can be used to define unique codes that give the code holder a specific benefit for example, access to discounted ticket prices or a discount on the entire order here are some typical use cases for vouchers a loyalty card , giving the holder a 10% discount on selected events a gift card , giving the holder a fixed amount to spend at checkout a "free ticket" voucher, entitling the holder to one free ticket for specific events each voucher has a unique code (typically 12 to 16 characters) that is used to validate the voucher vouchers can be redeemed in web widgets, at the box office, and via the api a voucher has an expiration date, which determines how long the codes remain valid the expiration can be a fixed date or a date relative to the creation date of the voucher to set up vouchers, go to events → manage other items → vouchers voucher menu types of vouchers price type voucher a price type voucher is linked to one or more price types through a price condition only holders of these vouchers can buy tickets at the linked price type this means that in order to add a ticket of this price type to an order, a valid voucher code must be entered you can configure how many times each voucher code can be used in total and per event examples of price type vouchers all loyal customers receive a loyalty card with this card, they are allowed to purchase a maximum of 2 tickets per event at a reduced price to implement this, you would create a price type ‘discount’ and add it to the pricelist for all events where the discount applies then, create a price type voucher and link it to this new price type in the configuration, you specify that each code can be used 2 times per event you sell a movie card for €50 00, which allows the buyer to attend 5 movies to implement this, create a price type called movie card and add it to the pricelist of the applicable events at a price of €0 00 then create a price type voucher and link it to this price type in the configuration, set that each code can be used 5 times in total payment voucher a payment voucher can be used as a means of payment each payment voucher has a defined value, which can be spent across one or more orders typical use cases include gift cards or credit vouchers creating a price type voucher in the app, go to events → manage other items → vouchers and click on add voucher → add price type voucher enter a name for the voucher, choose a format, and save add price type voucher in the next screen, you can edit the name, add a description, and configure a prefix to be added to all codes for this voucher you also define how many times the voucher can be used in total and per event if you set max uses to 10 and max per event to 1, the customer can purchase one ticket for 10 different events where the discounted price type is valid if the voucher should expire after a certain period, configure it here you have three options no expiration voucher never expires fixed date all vouchers expire on the same specified date months after creation expiration is a number of months based on creation date configure voucher settings if you want to sell the voucher (online or in the box office), click configure sales see also selling vouchers configure sales creating a payment voucher again go to events → manage other items → vouchers , but this time select payment voucher when creating a new one enter the name and format , and also select the payment method to use for this voucher this must be a payment method of type voucher we recommend creating a dedicated payment method of type voucher for each payment voucher, with the same name see payment methods click save you can now optionally add a description, prefix, and an expiration date create payment voucher in the sales configuration, choose what value the customer can purchase for the credit voucher you can allow them to enter a custom amount , or offer a preset list of fixed values it’s also possible to create a payment voucher that sells at a lower price than its actual value — allowing you to offer discounts to customers to do this, in the voucher sales settings, choose ‘preset values from list’ and then set a price that is lower than the value in the example below, the customer can buy a €50 voucher for €45, or a €40 voucher for €38 value based discount vouchers