---
title: Ticketmatic App
slug: en/ticketmatic-app
icon: {"faIcon":"fa-solid fa-tablet-screen-button"}
createdAt: 2024-08-12T09:23:41.402Z
---

The Ticketmatic App is the official wallet app - a digital wallet for smartphones - for organizations working with Ticketmatic. It ensures your customers always have their tickets close at hand. It ensures your customers always have their tickets close at hand.The app is free and designed for your audience.

The app is available for free download on iOS (version 15.0 or higher) and Android devices (version 7.0 or higher).

If you have an active Ticketmatic account, your organization will automatically appear in the Ticketmatic App. You can customize the app to your liking.

**Benefits for the customer:**

- Tickets are immediately available after purchase in a clear, organized interface. Customers don't need to download or print tickets or search through a cluttered inbox.
- Tickets are guaranteed valid, eliminating the risk of counterfeits. For certain events, [Secure smart tickets](docId\:Wx6YPhNVUJieiS1PRVCCd) can be used: fraud-resistant QR codes that refresh every 30 seconds.
- Tickets are available offline once loaded.
- Tickets can easily be forwarded via email or a link.
- A complete overview in one place: tickets (from all organizations using ticketmatic), history, orders, and contact details.

**Benefits for the organization:**

- Greater control over ticket information: updates are available almost in real-time.
- More and better customer data: ticket holder profiles, opt-ins, and contact information.
- Insight into App usage via filters and reporting.
- Protection against unauthorized resale.
- Fast access control: e-tickets are always optimized for screen size and brightness.
- Reduced paper consumption.
- Ability to add extra event information.
- Ability to direct your audience to our website for more information and a download link for the app.

You can [direct your audience to our website ](https://www.ticketmatic.com/en/app/user)for more information and a download link for the App.

[Ticketmatic App Configuration](#)

[Pattern generator](docId\:wlahwOg3gea5icae7GE4X) 

[Wallet: visibility and forwarding tickets](docId\:Ri9HPznn10iE0eh10Jqk_)

[Setting up and Managing Secure Smart Tickets](#)

[Useful filters and views](docId\:VmLKUefO6cQ6DFiyrd3Gp) 

[Through the eyes of the customer: profile and history in the App](docId:0vqAJ0WAbiH8QEdMY8ZwQ) 

[Rewatch the webinar (in Dutch, 1 hour)](https://app.livestorm.co/ticketmatic/haal-meer-uit-de-ticketmatic-app-voor-jou-en-je-bezoekers/live?s=e4f28f32-f7e4-488d-a7de-48402cf5243a#/)