---
title: Using a voucher
slug: en/using-a-voucher
createdAt: 2024-10-14T12:39:54.256Z
---

*How do I use a price type or payment voucher?*

***

## Price type voucher

### Online

Price type vouchers can be used to make certain price types available. Whenever a buyer adds a ticket with a price type that is linked to a voucher, they must enter a valid voucher code, as shown in the example below.

![Online usage price type voucher](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/36Y_jllp_XW71L6wpouIB_schermafbeelding-2024-10-31-om-153144.png)

### Backoffice

When creating an order in the backoffice and reserving tickets with a price type that is linked to a voucher, the voucher codes must be entered **per ticket**.

Depending on the voucher configuration, you may need to enter the same voucher code multiple times. You can simply click **copy to other fields** to fill in the remaining fields automatically.

![Backoffice usage price type voucher](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/B54ZXd_qWMG1kBt1r3Y3C_image.png)

## Payment voucher

Payment vouchers can be used to pay for an order. At checkout, the voucher code is entered to use the remaining balance of the voucher. Multiple vouchers can be redeemed in one order, and the balance of a single voucher can be used across multiple orders (as long as there is remaining value).

### Online

During online checkout, the voucher code can be entered when selecting a payment scenario.

![Online usage payment voucher](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/XmQz0rzeHPtndMw-lkk-N_schermafbeelding-2024-10-31-om-153616.png)

### Backoffice

In the backoffice, the user can select the voucher as a payment method when adding a payment and enter the code.

You can then choose to pay the full amount with the voucher or just part of the outstanding balance.

![Backoffice usage payment voucher](https://api.archbee.com/api/optimize/zGnEynQy6cgPdn1J1kZsn/RRWcB7dqIiUgdlLwJ0PDa_schermafbeelding-2024-10-31-om-153812.png)

:::hint{type="info"}
If the customer uses part of the credit on their payment voucher, they can use the same code later to redeem the remaining amount.
:::