Accounting Write-Off of Expired Payment Vouchers
what are expired vouchers and why do some organisations write them off accountingly? expired vouchers are payment instruments whose expiration date has passed or which have been deactivated the remaining balance on these vouchers can no longer be redeemed and must therefore be written off as revenue in the accounting records what options are available for writing off expired vouchers? there are several ways to process expired vouchers choose the method that best aligns with your internal workflow and accounting processes option 1 write off based on reports (most commonly used) with this method, the total amount of expired vouchers is directly written off in the accounting system without making adjustments in ticketmatic procedure determine the total amount of expired vouchers using a report in ticketmatic write off this total amount in your accounting system deactivate the relevant voucher codes so they can no longer be used go to orders > actions > show voucher info search for the desired voucher code click deactivate the vouchers remain linked to the original order but can no longer be redeemed good to know if you provide a list of voucher codes, ticketmatic can also deactivate vouchers in bulk option 2 write off via an order fee if you want the write off to remain visible within ticketmatic, this method is a good choice procedure add the remaining value of the voucher as a payment to the order (even for completely unused vouchers) then, add a new order fee, for example payment voucher write off this ensures the order is fully paid, and the amount is correctly written off points of attention do not modify the expiration date of vouchers that have already been written off expired vouchers without an order id are deleted vouchers these balances have most likely already been processed in another way (e g , converted into a refund, incorrectly added voucher) and should therefore not be written off again to avoid this, it is best not to remove vouchers from orders to issue a refund, it is recommended to use the voucher for a payment and then refund the overpaid amount using another payment method (via mollie, internal transfer, or direct debit) do not remove vouchers from orders if you still want to be able to search by voucher codes later only if this is not an issue for you, can you choose to remove vouchers afterward