Reference
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Tickets
Selling tickets
Box office
4min
you can open the box office app from within the orders app, either by selecting “new order” or by opening an existing order box office is a powerfull app allowing you to create and manipulate orders and to locally print tickets fast and reliably, using any type of printer ( box office printing docid 9rfmsftcmjzxdv2hvjkoz ) complementary to the the boxoffice app, ticketmatic also provides the external sales docid s mtax 4d2ntzi ec157 app, a streamlined ticket sales app through which you can allow partners to easily sell your tickets remark box office is meant to offer broad general purpose functionality, facilitating creation and management of orders of all types and sizes for specific use cases (for example repetitive sales for just one or a couple of events), it can be better to build a dedicated order entry app using the api structure the « basket » pane on the left shows all the tickets and other items in the order, grouped by event or type of item depending on the type of ticket or item you add to an order, the appropriate dialogs will open (for example seating plan for tickets for a seated event) selecting tickets and items allows you to edit, remove, print of preview the top right « customer » pane shows info on the buyer and allows you to view or edit contact details or to add a new contact underneath, the « payment & delivery » pane shows how this order will be paid and delivered ticketmatic supports many options here, check out payments docid\ euexfyocwvjkjhsbujasi and ticket delivery docid\ riftpggj6xuqlcwf7g1n2 for more information the bottom right pane gives you all information on the actual payments related to this order actions on an order confirmed orders can be e mailed or printed at any time by clicking the appropriate buttons at the top the « actions » menu shows the actions you can perform on an order most are self explanatory, but worth noticing are create document create beautifully laid out documents using the information in the order this is useful for documents such as address slips or order confirmations ( documents docid\ gczf4ohu7omfvriqxraef in ticketmatic ) refund automatically refund (part of) payments that the customer has done log opening up the order log gives you a detailed view of the actions that have been performed on this order, at what time and by whom