Box office printing
Ticketmatic provides a native printclient to speed up ticket printing.
You can see if you have the printclient installed by going to Settings -> Printers.

If you have the printclient installed and it's running you will see the following:

To test the printclient, go to an existing order and press the "Print tickets" button.
If you don't have the printclient helper and extension installed you will see the following:

If that's the case you will need to install the printclient.
The printclient consists of two parts:
- A small helper application, that talks to printers
- A browser extension, which connects the Ticketmatic app to the helper application
Both need to be installed separately.
Use one of the following installation instructions to install the helper application, depending on the operating system you use:
The browser extension is available for Google Chrome and Mozilla Firefox. You'll need to use one of these browsers to be able to use the printclient.
Once the helper application and a browser extension have been installed, please restart your browser and go to Settings -> Printers. The printclient should be detected and a list of printers should be shown.
Extra instructions are available for automated provisioning of the printclient:
Only one installation of the printclient helper is needed, for all users. The browser extension will find the helper using registry keys (these are usually added by the installer):
- Google Chrome: Software\Google\Chrome\NativeMessagingHosts\com.ticketmatic.printclient or Software\WOW6432Node\Google\Chrome\NativeMessagingHosts\com.ticketmatic.printclient (more information).
- Mozilla Firefox: Software\Mozilla\NativeMessagingHosts\com.ticketmatic.printclient (more information).
No additional permissions are needed: the printclient helper will write its data files into a user directory.
Each user will need the printclient extension active in his/her browser.
Google chrome has a mechanism to provision extensions centrally named ExtensionInstallForcelist.
Information on provisioning extensions for Mozilla Firefox can be found here.