Getting started with the Ticketmatic scanning app

how can i use the ticketmatic scanning app? creating a scan user the scan user gets a specific access level for scanning this access level ensures that the user can only log in to the scanning app ​ add a new user via account name > users then click on add user at the top right to add the scan user with the following settings email address email address specifically for the scanner e g mailto\ scanning\@ticketmatic com access level custom > scanning > user the other access levels are set to no access finally, confirm with send email , after which you need to confirm the received email if you used a fictitious email address, let us know so we can manually confirm the email however, we do not recommend this because if the password is lost, it cannot be reset download ticketmatic scanning app 1 via google play store you can find the ticketmatic scanning app in the google play store for android or directly via the link below ​ https //play google com/store/apps/details?id=com ticketmatic scanning https //play google com/store/apps/details?id=com ticketmatic scanning https //play google com/store/apps/details?id=com ticketmatic scanning https //play google com/store/apps/details?id=com ticketmatic scanning if no google play store is available on the device, you can download the scanning app by following these steps 2 via the browser if the google play store is not present on the scanner, you will need to install the latest version via the browser on the scanner's home screen, click on the menu icon (white circle) at the bottom in the menu, open the browser, which you can recognize by a globe icon in the browser's address bar, enter the following url https //www ticketmatic com/docs/access control/scanapp/ https //www ticketmatic com/docs/access control/scanapp/ ticketmatic com/scan you will then automatically be redirected to the ticketmatic page on this page, scroll all the way down to the scanner software section to download the latest version, click on here you will then receive a prompt to download the file click download to install the latest version next, open the downloaded file via the notification at the bottom or from the downloads at the top the installation will then begin, and within a few seconds you can open the app and/or find it in the scanner's menu logging into the app open the scanning app and enter the login details username the email address of the scan user, e g s mailto\ scanner\@ticketmatic com canning\@ticketmatic com mailto\ scanning\@ticketmatic com password the password you set after confirming the scan user scanner name a clear description or specific name of the scanner this way, you can track in the logs which scanner scanned which tickets e g scanner 2 left entrance scanner software latest version if your android device does not have access to google's play store and there is no auto update available, the latest software can be found here version 6 0 https //s3 eu west 1 amazonaws com/downloads ticketmatic com/scanclient/ticketmaticscanning60 apk older versions version 5 3 https //s3 eu west 1 amazonaws com/downloads ticketmatic com/scanclient/ticketmaticscanning53 apk version 3 7 https //s3 eu west 1 amazonaws com/downloads ticketmatic com/scanclient/ticketmaticscanning37 apk version 1 3 https //s3 eu west 1 amazonaws com/downloads ticketmatic com/scanclient/com ticketmatic scanning 1 3 181271028 production release apk