MailChimp
To setup an integration with MailChimp two things are needed: A MailChimp API key and a MailChimp list ID. To acquire these, execute the following steps:
- Create a MailChimp account
- Create an API key inside MailChimp
- Go to your profile by opening the menu on the top right and clicking Profile.
- Go to Extras -> API keys
- Click on "Create A Key"
- A new API key will be generated. If you want you can set a label (for example Ticketmatic).
- This API key will need to be filled in when you setup the integration with MailChimp inside Ticketmatic.
- Setup a new audience and find the audience id
- Go to Audience (in the top bar)
- Create a new audience by clicking "Create Audience" on the top right.
- Fill in the necessary details to create the new audience.
- With the list open, click on Settings -> Audience name and defaults.
- In this screen, find the Audience ID (see screenshot). This Audience ID will need to be filled in when you setup the integration with MailChimp inside Ticketmatic.
- Fill in the MailChimp API key and a MailChimp list ID
When the integration is set up, an initial synchronization between Ticketmatic and the e-mail marketing tool will be started. Mind that this initial synchronization can take a long time, depending on the number of contacts that need to be synchronized. You can follow up on the status on this page. When the initial synchronization is finished, the integration is fully functional and ready to be used.
- Open the list that is synchronized with Ticketmatic.
- Click on Manage subscribers -> Segments. Here you will see a list of segments that have been created. You should see the same name as you entered in Ticketmatic in the list of segments.
- You can see the subscribers which are part of the segment by clicking on the segment.
Ticketmatic keeps track of all the communications that have been sent to your contacts. When you view the details of the contact the sent communications will be listed on the right side of the screen, together with other orders and/or remarks.
