Sending single mails

email campaigns are managed in the audience module campaigns before you start creating an email campaign, you need to set up the necessary marketing email senders this includes verifying ownership of the email address (or addresses) and setting up spf and dkim records contact support if you need help with this setup different types of email campaigns ticketmatic offers two types of email campaigns single mail – this is a one time email aimed at a specific group of recipients you can personalize this campaign with contact merge tags, such as the recipient's first name while you can add static content as desired, it is not possible to use event specific merge tags in this type of email event service mail – this type of campaign is ideal if you want to set up a standard email that is automatically sent a certain number of days before or after an event these emails can include practical information about parking, cloakrooms, or drink vouchers here you can add event specific merge tags, such as the name, location, and date of the event you can also use contact merge tags to personalize the email this article explains how to set up and send a single mail while you can manually create a 'single mail' campaign to send information before an event, using an 'event service mail' campaign offers several advantages automatically updated when changes occur if the date or time of an event changes, the email's sending schedule is automatically adjusted to reflect the new details automatic sending for new purchases if someone buys a ticket for the event after the event service email has been sent, the email will automatically also be sent to this new ticket holder these automatic adjustments ensure you always stay up to date and all visitors receive the correct information mail templates setting up a single mail campaign to set up a single mail, go to the audience module, click the button to create a new campaign in the top right, and enter the basic information select 'single email' as the type in the next screen, follow these steps select the 'sender' email address from the dropdown menu note that you can only choose from email senders that have already been set up contact support if you want to add new sender addresses define your audience in the 'to' field using the available filters just like in the contacts tab in ticketmatic, you can combine multiple filters add the subject line of your email in the designated field design the content of your email you have several options if you want to design the content yourself without creating a reusable template, select 'empty template' from the dropdown menu if you want to create a template to reuse later, click the link 'you can create email templates here ' (see image below), which will take you to settings > mail templates where you can create a reusable template if you want to start from an existing template, select the desired template from the dropdown menu you can choose to finish the email later; your draft will be saved automatically if you want to add extra content specific to this campaign or create a one off email entirely from scratch, you can click design content – this opens the visual editor where you can create or adjust the email content in the visual editor , you can fully customize the content to your liking you have various editing options, such as adding text, images, and formatting additionally, there are two useful features preview you can preview the email in both desktop and mobile versions to see how it looks on different devices send test email you can send a test email to any email address to verify how it will display once you are satisfied with the design, click save and close to save your changes and return to the overview back on the main screen of the campaign, where all elements have been set, click send or schedule you can choose to send the email immediately or at a specific date and time after sending or scheduling the campaign once you have sent or scheduled the campaign, you will be taken to an overview screen here you can view the following information campaign information this includes details such as the name of the campaign, its current status (e g , sent or scheduled), and the progress of the sending process email preview you can view a preview of the sent email to verify the content summary of statistics this includes information on the number of successful deliveries, how often the email was opened, the number of link clicks, and other key metrics these insights help you monitor and analyze the success of your email campaign summary the activity tab shows a list of all recipients of the campaign, along with information about whether they opened the email and/or clicked on a link you can filter the results and download them to excel activity back on the main campaign overview page, the status of the campaign in our example has changed to completed here you can also see the number of sent emails and how many times they have been opened campaigns overview rewatch our webinar on creating email campaigns https //app livestorm co/ticketmatic/versterk je e mailmarketing met de geintegreerde tool van ticketmatic?type=detailed