Sending event service mails

email campaigns are managed in the audience module before you start sending an email campaign, make sure that the required marketing email senders are correctly set up this includes verifying ownership of the email address(es) and configuring spf and dkim records these steps are essential to maximize the chance that your emails reach your intended audience need help with setup? feel free to contact support creating event service mails with event service mails , you can easily schedule standardized emails to be sent a set number of days before or after an event think of practical information about mobility or cloakroom facilities by adding merge tags for event and contact details, you can personalize and tailor these emails to your audience open the audience module to add a new campaign click add , then select email campaign to create a new campaign enter the campaign name and choose the type event service mail click save the name you enter here is not visible to the public; it is only for internal use configuration in the next step, you can select the sender address and the event for which you want to send the email it is also possible to set up a service mail for multiple events at once want to add an extra sender address? please contact support in the configuration screen, you also choose when the email will be sent this can be either before or after the event this allows the module to handle both pre and post event service emails designing the email content now you can design your email content you have several options design yourself without a template choose 'empty template' if you want to create the content yourself without saving it as a reusable template create a template for future use click the link 'you can create email templates here' this will take you to settings > mail templates , where you can create a reusable template use an existing template if you want to start from an existing template, select the desired template from the dropdown menu draft with the convenient email editor, you can now design your email choose the desired content blocks and style the email as you like download ticket link if you are sending an email with practical information before an event, you can give attendees the option to download their tickets again via a link in the service email use the special links that you can select within a text block, and choose download tickets a download button will be added immediately you can also add a button that allows the customer to download their tickets use a button combined with the special links is the ticketmatic app active for your account? then you can add a reference to the app in your service mail note that a pdf download will only be available for delivery scenarios where this setting is enabled merge tags when creating text blocks, you can also choose to add merge tags to personalize the email you can add contact merge tags to include contact information from ticketmatic in your email (such as name, first name, or salutation), or use event merge tags to display event specific information (such as timings, location, or other practical info) all fields available in your contacts or events in ticketmatic can also be retrieved in the mailings it is not possible to include the event image from ticketmatic directly in the mailings sending once the send time is properly configured, you can start sending your email after clicking 'start sending' , you will arrive at an overview screen , where you can see campaign information , including the name, email sender, and campaign status a small preview of the email, with an option to click through to a full preview a summary of the number of events for which emails are scheduled, the number of events for which emails have been sent, the latest delivery, and the total number of clicks you can always reset to draft if you need to make changes to emails that have not yet been sent reset to draft the schedule tab shows a list of all scheduled emails schedule back on the main campaign overview page, the status of the campaign in our example will appear as ongoing , showing the number of sent emails and the number of scheduled events this will continue updating as emails are sent once all emails have been sent, the status will change to finished ongoing / finished rewatch our webinar on creating email campaigns https //app livestorm co/ticketmatic/versterk je e mailmarketing met de geintegreerde tool van ticketmatic?type=detailed