Documentation Ticketmatic
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Products, vouchers and bundles
To look up voucher details
how can i view the validity and history of a voucher code? when a customer provides a voucher code — for example, from a credit voucher — you have the option to look up its details and usage history voucher code is known if the voucher code is known, go to orders → actions → show voucher info enter the voucher code and click search enter voucher code to search on the screen, you’ll see the order the voucher belongs to, the (original) value of the payment voucher , and whether it has already been (partially) redeemed if the voucher has been (partially) redeemed, the overview will show which orders it was used for for a price type voucher , the display shows how many times it has already been used and how many uses remain you can also directly access the orders where the voucher code was applied voucher usage overview voucher code is unknown if the voucher code is unknown, you can use the product filter in orders to filter for the relevant voucher you can also enter the customer's details in the search field filter by product and customer open the customer’s order select the voucher in the order and go to actions → show voucher info access voucher info from order deactivating a price type voucher when looking up a price type voucher, you can also view and edit its status and expiration date here, you can also choose to deactivate the voucher — it will then no longer be valid for use deactivate price type voucher