Documentation Ticketmatic
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Ticketmatic app
What are Secure Smart Tickets?
title what are secure smart tickets? slug 1og wat zijn smar createdat 2024 08 13t08 33 08 574z updatedat 2025 05 27t14 26 45 977z secure smart tickets offer an effective way to prevent ticket resale and black market activity at inflated prices these tickets are only accessible via the ticketmatic app and feature a dynamic code that changes every 30 seconds and becomes visible only six hours before the event starts, rendering traditional resale methods such as online marketplaces and second hand websites ineffective why secure smart tickets? despite advanced security, ticket scalpers attempt to bypass protections in various ways these range from creating new email addresses and sharing passwords, using prepaid sim cards, to physically accompanying buyers to events another point of concern is ticket resale or transfer among friends, where the seller and buyer know each other and can collaborate to bypass the system a key step in countering advanced scalping is identity verification at entry this process can resemble airline ticket verification, requiring personal information such as name and date of birth while this offers a high level of security, it can be time consuming and lead to queues secure smart tickets aim to strike an optimal balance between security and ease of use for most users of the ticketmatic app, identity can be verified automatically, allowing quick and efficient access a smaller group of visitors may be redirected for manual checks based on suspicious behavior risk assessment ticketmatic allows for a risk assessment to be made for each user, based on factors such as order history and behavioral patterns the organization can then decide which users should undergo manual verification users selected for manual verification will receive a notification in the app their identity is verified at the service desk, after which the tickets become available for users with multiple devices, it is important to note that secure smart tickets are delivered to exactly one device —specifically the device on which the ticketmatic app was last used in exceptional cases, users may transfer tickets to another device, such as in cases of theft or loss of the original every transfer between devices is logged and may influence the risk assessment no online automatic verification ticketmatic deliberately chooses not to implement sms verification or other online automatic verification methods, such as itsme or credit card checks these methods are relatively easy to circumvent for instance, scalpers can share verification codes online or use disposable phone numbers as such, these methods may create a false sense of security and are insufficient to prevent advanced fraud additionally, they reduce usability for well intentioned visitors secure smart tickets provide an advanced, user friendly solution for combating ticket fraud and black market resale, focusing on a balance between security and accessibility for the honest buyer more information setting up and managing secure smart tickets docid\ qpeca0e5kbnyizy3ov2du