FAQ
Contacts
Which fields can I include when importing contacts?
using the contact import tool, you can import contacts from an external system into ticketmatic the following fields can be imported salutation, first name, insertion (middle name), and last name email address (required) opt ins address fields phone number custom fields ℹ️ note you cannot import relation types directly using the import tool if you want to include relation types, you can assign a tag or custom field to the contacts during the import after the import, you can filter the imported contacts and bulk assign the correct relation type more information about importing contacts more information about managing relation types