Installing the Print Client

how do i install the print client? ticketmatic offers a native print client to speed up the printing of tickets you can check if you have the print client installed by going to settings > printers installation the print client consists of two components a small helper application that communicates with printers a browser extension that connects the ticketmatic app to the helper application both components need to be installed separately installing the helper application use one of the installation guides below to install the helper application, depending on your operating system installation instructions for windows installation instructions for macos installing the browser extension the browser extension is available for google chrome and mozilla firefox you must use one of these browsers to be able to use the print client installing the print client extension in google chrome visit the chrome web store to install the extension ticketmatic extension on the chrome web store click the "add to chrome" button to install the extension you may need to restart your browser afterwards (click here for the older version of the extension) installing the print client extension in mozilla firefox visit mozilla addons to install the extension ticketmatic on mozilla addons click the "add to firefox" button to install the extension you may need to restart your browser afterwards test the print client once the helper application and the browser extension are installed, restart your browser and go to settings > printers the print client should be detected and a list of printers should appear managed deployments additional instructions are available for automated provisioning of the print client print client helper provisioning only one installation of the print client helper application is needed for all users the browser extension will locate the helper via registry keys (these are usually added by the installer) google chrome software\google\chrome\nativemessaginghosts\com ticketmatic printclient or software\wow6432node\google\chrome\nativemessaginghosts\com ticketmatic printclient ( more info ) mozilla firefox software\mozilla\nativemessaginghosts\com ticketmatic printclient ( more info ) no additional permissions are needed the print client helper writes its data files in a user directory provisioning the extension each user must have the print client extension active in their browser google chrome google chrome has a mechanism to centrally provision extensions, called extensioninstallforcelist more information dev chromium org/administrators/policy list 3#extensioninstallforcelist mozilla firefox information about provisioning extensions for mozilla firefox can be found here