Documentation Ticketmatic
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Settings
Sales via an external sales channel
how do i configure sales via an external sales channel? the external sales app makes it easy to set up a temporary or remote point of sale it allows for simple and efficient ticket sales by external partners the app is very easy and wizard based to to get the partner up and running fast without training the focus is on order entry only orders that are completely paid can be printed and no orders or payments can be deleted or modified by the partner after entry setup requirements for the partner are minimal a regular pc with a modern browser, a regular printer and decent internet connection is all that's needed (specialized thermal ticket printers are supported if needed, requiring some additional setup ) all orders created through the external sales are processed through a separate external sales channel an external sales channel is secure with easy control over available events, prices, fees, payment methods, delivery methods and ticketlayouts all settings can be changed at any time in addition to tickets for events, an external sales channel supports selling products, vouchers and bundles the sales progress of the external sales channel can be monitored in real time through the orders app, where all details are visible and orders can be modified if required the partner has detailed and realtime info on sales performance and money received detailed reporting allows correct financial settlement with the partner create a new sales channel go to the sales channels module in the settings app and click create sales channel enter a name for the new sales channel and select "external" as the type save the sales channel create one or more payment methods since financial settlements occur between the partner and the organization, register all payments using separate payment methods go to the payment methods module in the settings app and click create payment method enter a name for the payment method and select type internal save it you can create multiple payment methods, for example for vouchers or electronic payments create a payment scenario group the created payment methods into a payment scenario go to the payment scenarios module and click create payment scenario enter a name for the scenario and choose immediate payment select the payment methods you created earlier activate the payment scenario for the sales channel by checking it under 'availability' add a new delivery scenario create a new delivery scenario for the external sales channel (optional, but recommended) go to the delivery scenarios module and click create delivery scenario enter a name for the scenario and use the following settings allow e tickets no (tickets will be printed at the counter) email template leave empty (email delivery not needed) type manual activate the delivery scenario for the sales channel by checking it under 'availability' configure the ticket layout if you have created a new delivery scenario, configure the ticket layout to be used for it go to the appropriate ticket layout and activate it for the new delivery scenario activate prices and configure the events activate the prices and events that need to be sold via the external sales channel create one or more users for the external sales channel go to the users module and click add user enter the email address of the external user select external sales as the access level and choose the sales channel you created earlier repeat these steps to add more users the new users will receive an email from ticketmatic with an invitation to join your organization follow these steps to successfully set up and manage an external sales channel