Worldline Ogone (version 2025)

ticketmatic supports the new version of worldline ogone e commerce below you can read how the payment method works and which options are available in your ticketmatic account 1\ customer screen customers see a modern and user friendly payment screen the payment steps are clear and intuitive 2\ credit card payments each credit card is offered as a separate payment method visa mastercard the customer is redirected straight to the correct ogone payment page 3\ refunds automatic refunds are possible directly from the order in ticketmatic procedure see the article docid\ ujzl4pfkpzcjy9ubp igl if desired, you can also choose a manual refund refunds are only available for online payments via ogone box office orders use the standard refund screen 4\ transaction logs available for users with the account administrator role you can find this under settings > plugins > wordline plugin > transaction logs here you can track the status of each transaction (paid, pending, refunded, ) 5\ partial payments with culture vouchers it is possible to make partial payments using culture vouchers conditions activate the culture vouchers in your own worldline ogone account contact mailto\ support\@ticketmatic com to configure this in your ticketmatic account